Key Performance Indicators — OR Support TeamTotal kasus didukung: 1,284
On-Time Arrival Rate
94.8%
▲ 11.2% vs periode sebelumnya
Avg. Competency Score
91.4/100
▲ 8.6pt pasca training terstruktur
Equipment Handling Score
93.2%
▲ 14.7% zero error handling
Avg. Setup Time (menit)
12.4m
Target: ≤15 mnt ✓ Tercapai
Doctor Satisfaction Score
4.6/5.0
▲ 0.7pt dari 3.9 periode lalu
Individual Specialist Performance
BT
Budi Triawan
Senior Clinical Specialist — Laparoskopi & Robotik
96.2
Overall Score
Ketepatan Hadir
98.1%
Kompetensi Alat
97.4%
Setup Time
9.2m
Dr. Satisfaction
4.9/5
RF
Rian Firmansyah
Clinical Specialist — Endoskopi & Imaging
93.7
Overall Score
Ketepatan Hadir
95.8%
Kompetensi Alat
94.2%
Setup Time
11.4m
Dr. Satisfaction
4.7/5
DS
Doni Setiawan
Clinical Specialist — Ortopedi & Implan
91.1
Overall Score
Ketepatan Hadir
93.4%
Kompetensi Alat
91.8%
Setup Time
13.1m
Dr. Satisfaction
4.5/5
HK
Hendra Kurnia
Clinical Specialist — Anestesi & ICU Support
89.3
Overall Score
Ketepatan Hadir
91.2%
Kompetensi Alat
88.6%
Setup Time
14.7m
Dr. Satisfaction
4.4/5
MA
Mira Agustina
Clinical Specialist — Kardiovaskular
84.7
Overall Score
Ketepatan Hadir
86.4%
Kompetensi Alat
84.1%
Setup Time
17.3m ⚠
Dr. Satisfaction
4.1/5
FN
Fajar Nugraha
Junior Specialist — General Surgery
82.1
Overall Score
Ketepatan Hadir
90.1%
Kompetensi Alat
80.4%
Setup Time
16.1m
Dr. Satisfaction
4.0/5
Trend Performa OR Support — Bulanan 12 Bulan
Kompetensi per Kategori Alat Team Average
🔬 Laparoskopi / Robotik96.0
📷 Endoskopi & Kamera OR94.2
🦴 Ortopedi & Power Tools91.8
💉 Anestesi & Ventilator OR88.1
❤️ Kardiovaskular & Perfusi85.4
🩺 General Surgery Support82.9
Highlight Performa Tim
⏰ Ketepatan tiba sebelum insisi94.8% ▲
🚫 Zero equipment malfunction rate97.3% ▲
📋 Checklist compliance pre-op99.1% ▲
⚠️ Insiden eskalasi intraop3 kasus ▲
Log Kasus OR — Terkini 30 Hari
| Case ID | Prosedur & RS | Specialist | Tiba | Setup | Rating |
|---|---|---|---|---|---|
| OR-1284 | Laparoskopi Kolesistektomi RS Premier Bintaro · Karl Storz |
Budi T. | -18m | 8.4m | ⭐ Excellent |
| OR-1283 | Artroskopi Lutut — ACL Repair RSUP Dr. Cipto · Synthes |
Doni S. | -12m | 11.2m | ✓ Good |
| OR-1282 | Endoskopi Diagnostik ERCP RS Pondok Indah · Olympus |
Rian F. | -9m | 10.8m | ⭐ Excellent |
| OR-1279 | Open Heart Surgery — CABG RS Jantung Harapan Kita · Medtronic |
Mira A. | -3m | 19.4m ⚠ | △ Fair |
| OR-1276 | Robotik Prostatektomi — DaVinci RS Premier Surabaya · Intuitive |
Budi T. | -22m | 7.8m | ⭐ Excellent |
| OR-1271 | General Surgery — Appendektomi RSUD Bekasi · Ethicon |
Fajar N. | +7m ✗ | 16.8m | △ Fair |
Feedback Dokter / Surgeon Verified
Dr. Andika Putra, SpB-KBD
Laparoskopi · RS Premier Bintaro
★★★★★
"Budi sangat profesional — sudah siapkan semua instrumen sebelum kami masuk OR. Setup Karl Storz HD-nya sempurna, tidak ada delay sama sekali selama prosedur."
Dr. Sinta Maharani, SpOT
Artroskopi Lutut · RSUP Cipto
★★★★★
"Doni sangat memahami sistem implan Synthes. Responsif saat intraop ada perubahan ukuran implan mendadak, tidak panik dan langsung sediakan."
Dr. Bram Santoso, SpJP
CABG · RS Harapan Kita
★★★☆☆
"Setup perfusion circuit-nya terlambat hampir 20 menit. Mohon tim kardio lebih familiar dengan prosedur pre-pump checklist sebelum kasus berikutnya."
Dr. Reza Firmanto, SpU
DaVinci Prostatektomi · RS Premier Sby
★★★★★
"Budi adalah specialist terbaik yang pernah mendampingi saya untuk prosedur robotik. Penguasaan sistem DaVinci-nya di atas rata-rata. Sangat direkomendasikan."